HorseBedding4Kids.com "bullet proof" guarantee!

• Your Shopping Satisfaction Guaranteed!
• FREE Shipping on orders over $97.00
• Our selection is "In Stock".  That's right, we're not a "drop ship" company which requires weeks before your order can be shipped. (Drop ship companies take 5-6 weeks before they can ship your order.)

Our Guarantee & Return Policy

Our motto at HorseBedding4Kids.com---"Make sure that everyone knows they can trust us."  We accomplish it by helping our visitors and customers find what they want. We also do that by giving great service and making sure our customers are satisfied with that service even if it costs us a little money.

We guarantee your satisfaction with the products you order from us. If you are not satisfied with a purchase, call us within 90 days from the day it is delivered to you, so we can arrange an RMA (Return Merchandise Authorization).
Non-stock special order items are not returnable.

We stock most of the options available from our manufacturers in the designs we carry. For those few items which we do not stock, we provide a way you can order them through our special order program. If you are concerned about the color or design, please order a fabric sample or an item that we do stock so that you can see the texture, color and design in person. You will then be able to return that item for any reason.

If you have ever had to drive to a large department store and stand in the return line for 20-30 minutes, you will quickly realize this is a small price to pay to check something out.

90 Day "No Hassle" Return Policy
All we ask is that you:

1. Carefully unpack and inspect your order without damaging any manufacturer's packaging. Do not throw out any packaging until you are 100% satisfied with your order. The product must be in original condition so that we can repackage the item and sell it to another customer. If the product is found to be defective after use, we will replace that product with a non-defective product at no cost to you.
   
2. If you have followed these steps and are not satisfied with your order, email us or, call us toll free at 1-877-553-5007  a return authorization number (RMA#), please write the return number on the outside of the box, just above the address.
   
3. Once your package has arrived in our warehouse, we will quickly issue a refund.
   
4. Return the item in the original shipping material. If you receive several items in a large container, please email or call us for instructions on packaging to ensure that it arrives back to us in its original condition. Please take extra care with fragile items.
   
5. If you receive damaged items caused by the shipping company, immediately notify the delivery person at the time of delivery or call UPS at 1-800-742-5877 to notify them of the damage. That way we can submit a claim for the damage and get another piece shipped out to you right away. Our desire is for you to be able to complete your home decorating as quickly as possible.